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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Pass & Order Info

Passes Graphic
  • All ages are welcome
    • Excluding Clubhouse (21 + over)
  • Children 10 & under are free (must be accompanied by a ticketed adult).
  • Show will take place rain or shine.
  • Lineup and set times are subject to change without notice.
  • All sales are final. No refunds.
  • Our ticketing platform is powered by AXS. Create a custom Just Like Heaven FanAccount or update your current AXS information here.
  • There is an 8 pass limit.
  • AXS Mobile ID digital festival passes & separately purchased general/preferred parking passes will be sent within 10 minutes after you complete your purchase.
  • AXS Mobile ID digital parking passes that come with VIP or CLUBHOUSE purchases are sent separately and will begin sending 72 hours or more from the festival.
  • AXS Mobile ID digital Clubhouse Blanket pick up voucher will be sent separately and will begin sending 72 hours or more from the festival.
  • You may transfer individual passes through your AXS account – instructions can be found HERE.
    • Please note, the transfer option will be turned on closer to the show date. Please stay tuned.
  • Passes will be scanned from your phone on the Just Like Heaven mobile app at the entrance gate per day.
  • Passes are valid for the single day you purchased.
  • Minimum browser requirements are required to place an order online. Make sure you have the most updated browser version.
  • Please visit our Accessibility / ADA Page for ACCESSIBILITY Information.

MANAGE YOUR PASSES / FAN ACCOUNT

Once you’ve purchased your passes, you can manage your order via Fan Account. To access Fan Account, login HERE. Here, you can do things like:

  • View order details
  • View payment plan and payment schedule
  • View special offers and upgrades
  • Transfer tickets to a friend

AXS ORDER SUPPORT

https://support.axs.com/
Hours: Mon - Fri 8am-10pm &
Sat & Sun 12pm-10pm CST
Live Chat available!
Please include your order number with your correspondence.

KLARNA SUPPORT

Visit https://www.klarna.com/us/customer-service/

WILL CALL / BOX OFFICE

Location: Lot B, between Gate A and Gate B
Hours: Saturday, May 10, 11:00AM - 10:00PM

No Cash accepted.